Shipping policy

Behtreen Leather Enterprises

Thank you for shopping with Behtreen Leather Enterprises. We are committed to delivering your order safely and efficiently.

1. Order Processing Time

  • All retail orders are processed within 1–2 business days.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • During peak seasons or promotional campaigns, processing times may slightly extend.

You will receive a confirmation email once your order has been dispatched.

2. Delivery Timeframes

🇵🇰 Domestic Shipping (Pakistan)

  • Standard Delivery: 2–5 business days

  • Cash on Delivery (if applicable): Available nationwide

Delivery times may vary depending on your city and courier operations.

🌍 International Shipping

  • Standard International Delivery: 5–12 business days

  • Delivery timelines may vary based on customs clearance procedures.

Customers are responsible for any customs duties, import taxes, or additional charges imposed by the destination country.

3. Shipping Charges

  • Shipping charges are calculated at checkout.

  • Free shipping may apply on selected promotions or minimum order values.

  • International shipping rates vary by destination.

4. Order Tracking

Once your order is dispatched:

  • You will receive a tracking number via email or SMS.

  • You can track your shipment directly through the courier’s website.

5. Delays

While we strive to meet estimated delivery times, delays may occur due to:

  • Weather conditions

  • Courier operational delays

  • Customs clearance

  • High seasonal demand

Behtreen Leather Enterprises is not liable for delays beyond our control.

6. Incorrect Address

Please ensure your shipping details are accurate at checkout.

We are not responsible for delivery issues resulting from incorrect or incomplete addresses provided by the customer.

7. Damaged Packages

If your package arrives visibly damaged:

  • Please refuse delivery (if possible), or

  • Contact us within 48 hours with clear images.

We will investigate and assist accordingly.

8. Contact

For shipping-related inquiries:

Email: behtreenleatherpk@gmail.com
Phone/WhatsApp: +92 3178148503